Operating Responsibly

Grainger is evolving with the marketplace, while continuing to value the same sound business practices that helped shape us 90 years ago. Ethics and integrity define our culture, and we embrace the interests of our stakeholders across the value chain through a detailed set of business policies and procedures.


At Grainger, ethics and integrity guide how we work and serve our communities. The nature and scope of our operations place a significant trust in our team members, and they consistently display a commitment to exemplary conduct. The philosophies outlined in our Business Conduct Guidelines, Corporate Governance Principles, Supplier Code of Ethics and our work in supplier diversity are brought to life in our collaborative and inclusive culture that fosters a positive and productive work environment.

Business Conduct Guidelines

Our Business Conduct Guidelines apply to all areas of Grainger’s business, both domestic and international. These guidelines define a common understanding of ethical principles that guide the way Grainger works with customers, suppliers and colleagues. In addition to our primary guidelines, guidelines specific to customer segments (such as our healthcare and public sector segments) and geography may be required for operations.

Ethics Training

All Grainger team members are expected to demonstrate their personal commitment to the company’s high operating standards by certifying to their compliance with the guidelines annually. In addition, each new U.S. team member joining Grainger is required to complete training and certification within five days of hire. New international team members are required to complete training and certification within 35 days. Team members also complete training every three years to fully understand the expectation of legal and ethical behaviors defined by the Business Conduct Guidelines.

Training & Development on Grainger Global Policies

Human Rights

At Grainger, the way we conduct business is as important as the products and services we provide. Grainger’s Human Rights Principles reflect our philosophy on how we will conduct business on a global basis, including the company’s commitment to providing a safe and fair workplace that upholds and respects international human rights standards. These principles are applicable to all Grainger team members, and are approved and monitored regularly by Grainger’s senior leadership.

Our Human Rights Principles create the foundation upon which we build a respectful, inclusive and ethically sound workplace. Harassment, exclusion, discrimination, child or forced labor, and violation of any applicable laws or regulations are explicitly prohibited and excluded from Grainger’s workforce as part of these principles.

Anti-Bribery and Corruption

Grainger places the highest value on integrity in its business dealings and the ethical conduct of its directors, officers, team members, agents, shareholders, customers and suppliers. As set forth in our Business Conduct Guidelines, Grainger is committed to business practices that are consistent with the highest ethical and legal standards. Grainger expects the same ethical and legal commitment from all third parties (business partners, brokers, consultants and agents) acting on Grainger’s behalf, and others with whom Grainger conducts business. Grainger team members in certain roles are required to complete biannual Anti-Corruption and Anti-Bribery training and certification to reinforce the requirements of this policy. For more information regarding our assessment of risk please review our 10-K.

Encouraging Reporting Practices    Grainger engages a third party to maintain a helpline for anyone (inside or outside the company) to report ethical concerns or complaints regarding company practices. Those within North America can call a secure, 24-hour hotline at 888-873-3731. A global website is also available at www.tnwgrc.com/grainger. The company takes all reports seriously and does not tolerate retaliation against team members or others for asking questions or voicing legal or ethical concerns in good faith.