Valuing Our People

Grainger’s purpose is to help professionals keep their operations running and their people
safe while creating a company where dedicated, talented people can thrive.

Workplace Safety

Grainger is committed to providing a safe work environment and ensuring team members are properly trained in all aspects of their work. The company’s Global Environmental, Health and Safety Policy requires team members to understand and comply with Environmental, Health and Safety (EHS) regulations related to facility safety, personal protection and emergency response.

Grainger’s safety program uses behavior-based principles to drive engagement, including frequent safety training and injury prevention initiatives. In 2015, approximately 6,000 team members at Grainger’s branches and distribution centers in the U.S. collectively completed nearly 20,000 hours of safety training. Each Grainger U.S. distribution center has a dedicated Area EHS manager who helps ensure operations are safe and effective.

One Million Hours Worked Without a Lost Time Incident

Grainger’s focus on safety led the company’s distribution center in Kansas City, Missouri, to achieve one million hours worked without a lost time incident in 2015 for the second year in a row. The distribution center’s employee-led safety committee demonstrates pre-shift exercises, delivers safety communications and provides safety guidance. Additionally, they provide new hires with a robust safety training orientation during their first week on the job and utilize “bright idea” cards so everyone has an opportunity to make safety recommendations year-round.

djonesAt the end of each day, we all have a desire to go home safely to our families, friends and loved ones. We have to make safety a personal goal—not just for ourselves, but for those around us.
Doug Jones
Regional Manager, Central
Environmental Health and Safety

Environmental Health and Safety Management

Grainger aligns and standardizes safety programs across the company’s operations. The company’s web-based EHS management system helps turn complex, global compliance requirements into multilingual, actionable processes and identifies safety risks and trends across geographies. The system aligns with the International Organization for Standardization (ISO) 14001 and the Occupational Health and Safety Assessment Series (OHSAS) 18001 requirements. The digitized injury and illness reporting module of the system has been implemented in the company’s U.S., Canada and Mexico operations, and the company began implementation in Europe in 2015.

Grainger U.S. Safety Performance

Grainger is proud that its U.S. Total Operational Recordable Case Rate is well below
the average in the wholesale industry.

2010 2011 2012 2013 2014 2015
Grainger U.S. Total Operational Recordable Case Rate1 2.7 2.6 2.3 1.8 1.9 1.6
U.S. Wholesale Industry Average Recordable Case Rate2 3.4 3.2 3.2 3.1 2.9 2.93
Grainger U.S. Total Operational Lost Time Case Rate1 0.6 0.5 0.3 0.4 0.3 0.3
U.S. Wholesale Industry Average Lost Time
Case Rate2
1.1 1.1 1.1 1.0 1.1 1.13
1Data includes all recordable injury events and hours worked by U.S.-based hourly team members in Grainger branches and distribution centers.
2Wholesale industry averages are according to the U.S. Bureau of Labor Statistics.
3The 2015 U.S. Wholesale Industry Average Case Rates are based on 2014 data. The U.S. Bureau of Labor Statistics has not yet released a 2015 industry average as of this report’s print date.


Safety Partnerships

Grainger is committed to sharing safety resources with customers and other businesses through strategic partnerships and awareness campaigns. Grainger is the National Founding Sponsor of the National Safety Council’s  Journey to Safety Excellence® campaign, offering measurement tools and easy-to-access resources to help keep an organization’s employees safe and healthy. Acklands–Grainger is the National Founding Sponsor of Canada’s Safest Employers Award, a nationwide competition to raise awareness about the importance of safety in the workplace.

Fabory, Grainger’s business in Europe, brought together team members from 11 countries for its 2014 Environmental, Health and Safety Summit, which prepared attendees to support safety initiatives in their local markets.

Grainger’s Safety Specialists

Grainger is dedicated to providing customers with high-quality safety products and expertise. Since 2001, the company has expanded its safety specialist team to more than 50 safety professionals. These experts are Occupational Safety and Health Administration (OSHA) 30-Hour General Industry trained and certified as Qualified Safety Sales Professionals (QSSP) to help customers solve safety challenges, provide safety solutions and training, and recommend program standardization strategies.

mstarWhat I love most about my job is the satisfaction of knowing I can help keep a company’s employees safe. Working with a large, multisite customer, there are so many opportunities to bring my knowledge and expertise to help them keep their employees, customers and suppliers safe. Michelle Star
Grainger Safety Specialist